privacy policy

1. What information do we collect?

Personal data is information that can be used to identify you, directly or indirectly. Personal data also includes anonymous information that is linked to information that can be used to identify you, directly or indirectly. Personal data does not include information that has been irreversibly anonymized or aggregated so that we cannot identify you, either in combination with other information or otherwise.

We only collect and use personal information that is necessary to comply with our legal obligations and to help us administer our business and provide you with the services you have requested.

We collect information from you when you register on our website, place an order, subscribe to our newsletter or respond to a survey.

When ordering or registering on our website, you may be asked to enter the following information: your name, email address, postal address and telephone number. However, you can also visit our site anonymously.

2. What do we use your information for?

We use the information you provide to us for the specific purposes for which you provide the information, as indicated at the time of collection, and as otherwise permitted by law. The information we collect may be used in the following ways:

（1）To personalize your experience (your information helps us better respond to your individual needs)

（2）To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you).

（3）To improve customer service (your information helps us respond more effectively to your customer service inquiries and support needs)

（4）To process transactions, including processing your payments and delivering the requested purchased products or services. To administer a contest, promotion, survey, activity or other site feature

（5）To send periodic emails. The email address you provide for order processing may be used to send you important information and updates regarding your order, as well as occasional company news, updates, related product or service information, etc.

legal basis for the processing of personal data

If you are located in the European Economic Area (“EEA”), our processing of your personal data is based on the following: If we obtain your consent to process your personal data, this processing will be carried out in accordance with Article 6 Paragraph 1 Letter (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal data is necessary to fulfill a contract between you and us or to carry out pre-contractual measures at your request, this processing is based on Art. 6 Paragraph 1 Letter (b). If the processing is necessary to fulfill a legal obligation, we process your personal data on the basis of Art. 6 Paragraph 1 Letter (c) and if the processing is necessary to protect our legitimate interests, the processing is carried out in accordance with Art. 6 Paragraph 1 Letter (f). Please note that you can withdraw your consent to the processing of your personal data at any time, for example by email, whereby the withdrawal does not affect the legality of the processing previously carried out on the basis of your consent.

3. Your rights

（1）We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and commonly used format and, where technically feasible, the right to have your personal data transmitted directly to a third party. You can complain to the competent data protection authority about the processing of your personal data.

（2）To protect the privacy and security of your personal information, we may request information from you to confirm your identity and your right to access such information, as well as to search for and provide you with the personal information we hold. There are cases where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.

（3）You can send us an email to exercise your rights. We will respond to your request within a reasonable timeframe. We will take all reasonable steps to ensure that your personal information is accurate and up to date.

4. How do we protect your data?

You are responsible for the security and protection of your username and password on Merach. We recommend that you choose a strong password and change it regularly. Please do not use the same login details (email and password) on multiple websites.

However, we implement a variety of security measures, including providing a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database so that it is only accessible by those authorized with special access rights to such systems and required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) is not stored on our servers.

Our servers and website are security scanned daily by McAfee Secure by Symantec and fully third-party verified to keep you safe online.

5. Do we use cookies?

（1）Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you have allowed this in your settings) that enables the website or service provider's systems to recognize your browser and capture and remember certain information.

（2）We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.

（3）We may contract with third party service providers to help us better understand our website visitors. However, these service providers are not permitted to use the information collected on our behalf except to directly help us conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to better understand how users interact with our website. Google Analytics uses cookies to collect information about how our website is used. This information is used to compile reports and provide services that help us improve our website and related services. The reports reveal website trends without identifying individual visitors.

（4）The information generated by the Google cookie about your use of our website (including your IP address) may be transferred to a Google server in the USA and stored there. Google may also transfer this information to third parties if required to do so by law, or if third parties process the data on Google's behalf. Google will not associate your IP address with any other data held by Google.

（5）On some pages of our website, third parties who provide applications through our website may set their own cookies to provide services, track the success of their applications, or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that created the button will record this. Because of the way cookies work, we cannot access these cookies, nor can third parties access the data in the cookies we use.

（6）If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can disable all cookies through your browser settings. As with most websites, some of our services may not function properly if you disable your cookies. However, you can still place orders by contacting customer service.

6. Do we share information with third parties?

We do not sell, trade, or otherwise transfer your personal information to third parties, except to trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering purchased products or services, sending you information or updates, or otherwise performing our services, so long as those parties agree to keep such information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

7. How long do we store your data?

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.

8. Links to third-party providers

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party websites have separate and independent privacy policies, and we therefore assume no responsibility or liability for the content and activities of these linked sites. Nevertheless, we strive to protect the integrity of our website and welcome any feedback regarding these sites.

9. General Terms and Conditions

Please also visit our Terms and Conditions section which sets out the use, disclaimers and limitations of liability for use of our website under Terms and Conditions.

10. Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the privacy policy modification date.

11. Contact us

If you wish to exercise any of your rights listed above or have a question or complaint about this policy or the processing of your personal data, please contact us by email: info@merachfit.de